Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 337-527-0121 Ext. 5071 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Shop Stine Home & Yard »
2.9 | 189 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LFXS28968S

Not all items are carried in stock. Please call or visit your local Stine for inventory. Due to manufacturing delay, certain models may be temporarily unavailable.

Please note that placing online orders is temporarily unavailable. Online ordering will be available on July 8, 2024. Please contact your local Stine location for assistance with in-store purchases. We apologize for the inconvenience.

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • Store all your favorite foods while getting the ice you need through the SpacePlus® Ice System

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Image Feature

One Size Fills All.

From pitchers to pint glasses, finally there's an ice and water dispenser that can handle just about any container you want to fill.

Image Feature

Ready to Serve, at Just the Right Temp.

This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

The Look You Love Without the Fuss. Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

One Size Fills All. From pitchers to pint glasses, finally there's an ice and water dispenser that can handle just about any container you want to fill.

Ready to Serve, at Just the Right Temp. This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Store More. Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • Store all your favorite foods while getting the ice you need through the SpacePlus® Ice System
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
CAPACITY
Freezer (cu.ft.) 9.3 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.9 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Evaporator Yes
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 295 lbs. / 320 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 726
ENERGY STAR® Qualified Yes
FREEZER
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle SmarPull™ Handle
Freezer Light LED Lighting
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231794862
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel PrintProof™ Black Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Folding Shelf 1
Glide N' Serve™ Drawer Yes
No. of Bins 6 total (2 adjustable gallon sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction SpillProtector™ Tempered Glass
SUMMARY
Display Type Membrane / White LED
Series LG
Type French 3-Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 + 4.0
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P
FULL-CONVERT DRAWER™
Full-Convert Drawer™ Divider Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

Poster Image

Watch Video

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/refrigerators/md05870375/gallery/medium01.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"LG LFXS28968S Refrigerators","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"The Look You Love Without the Fuss.","description":"Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG\u2019s PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"The Look You Love Without the Fuss.","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"\n Peace of mind\n \n built-in\n ","description":"Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.","media":{"sources":[{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"\n Peace of mind\n \n built-in\n ","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Store More.","description":"Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family\u2019s favorite foods and keeps them conveniently organized and within reach.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/lfxs-feature-02-store-more-d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Store More.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Most shelf space.*  ","description":"Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/d_lrfds3006s-slim-spaceplus-ice.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Most shelf space.*  ","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.9 out of 5

42% of reviewers recommend this product.

1 Stars

Piece of junk

cparnap16123456789 7/13/2024

Piece of junk Compressor died after 5 years Could not get anyone from LG or Best Buy to come out and make repairs even though the compressor was still under warranty. The only thing worse than the refrigerator was the customer service I didnt receive from LG Will never buy an LG product again
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Disappointed

h1lgreview 7/11/2024

Fridge didnt even last past 6 years Was wonderful at first once an LG goes bad..its over with.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

DO BETTER LG - Life is not Good

rnec 7/10/2024

Purchased in December of 2018 the Compressor needs to be replaced 5 1/2 years in. Granted there is a 10 year warranty however for the compressor ONLY. All other parts that need to be replaced in order for it to work properly are not covered. Whats worse the labor isnt covered for the replacement of a WARRANTIED part. The PCB Board also needs to be reprogrammed or replaced as well due to the new compressor. So sad that Ill need to purchase a new refrigerator because labor is too much for it to be worth it.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Doesnt last

GeorgeNi 7/9/2024

$2000+ and in just over 5 years and the compressor failed. Definitely not a high-quality product
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Been good so far gut warranty services are lacking

Jan Atkins 7/5/2024

Trying to get a repair for four weeks now and keep getting the run around.All the while getting disconnected on phone calls.Have tried calling several phone numbers but nobody seems able to help. First service man said we need to have the compressor and condenser replaced. reaor co says they are waiting on authorization all the while we have been without our fridge for four weeks. Have had to throw away lots of food
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Linear compressor

VR69 7/5/2024

Well first off the linear compressor should not go out after 6 years I dont mind paying for the labor but really $449 for the install was too much. I think LG has a lot of these compressor go out before the 10 year warranty period.. so they know many of these refrigs breakdown.. Fortunately they did cover a visit/repair during the pandemic in 2020 when my refrig was over 2 years old. Will not purchase any more LG products. Plus why dont you take the old part back now I have a hugh compressor sitting in my garage.The support staff over the phone was helpful though.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great fridge

Matty1111 6/28/2024

I bought this fridge a couple of years ago. Its been excellent. The compressor died a few weeks ago but LG had someone out to fix it in a few days.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Easy broken never reliable

Holiday135 6/28/2024

Its very unreliable After purchase this refg. It was kind of broken for 4-6 times during 5 years. Finally its not working at all
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

French Fridge

Nyko 6/25/2024

We love our side by side. No problems since we purchased it. This is another LG product that we have. LG in our opinion is great.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent refrigerator for my household

Bigball Earth 6/23/2024

Working great for the last 5 yrs. Recent cooling problem was caused by iced up evaporator and after defrosting with a hair blower everything is back to normal with adequate cooling and freezer temperatures and very quite linear compressor.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

good product

gator937 6/16/2024

I have had this refrigerator for 2 years and it works wonderful. The only thing I am not thrilled with is the dispensed for ice and water. It is too easy to confuse the ice selection with the water selection. Use to the old style where you knew which was ice and which was water
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Nice looking unit

JoeST 6/9/2024

It ran good for almost five years. LG replaced the compressor so that was appreciated
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

We love LG

CeCe99 6/4/2024

I bought this last summer for our kitchen so that we could put our older LG 3 door refrigerator in the garage to use there. While we are mostly happy with this new LG we honestly like the older model better. Differences we dont like are that the new one doesnt have. For instance an adjustable temperature for the large tray which I call the deli tray. I often like to change the temp for the type of food I put in this drawer i.e. meat cheese fruit tray or breads. There are things that I like better on the new refrigerator such as the outside water/ice dispenser and that the ice make is not located in the upper door which allows for more room in the doors for condiments etc.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Plastics thin and cheap

Andycandy69 5/31/2024

Air filter housing broke off after first attempt to remove filter. Ordered new. If you have allot of tall items you dont want this fridge. Wine milk etc not much places to store inside fridge. One small shelf thats it. And only because you slide back upper shelf. Both sides dont do this so limited. Cheap plastics abound in this unit. Ice freezes into hard rock balls in freezer door so weekly you must remove unit and shake it hard to break up ice or nothing will come out of door dispenser. Its beautiful to look at. The door in door add on is nice feature
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good not great. Terrible ice box design.

Luke M 5/28/2024

We have owned this product for about 3 years now. Like the design and layout of the product. When it is working we are quite happy with it. Weve already had to replace 3 parts including the compressor as our Freezer was not staying frozen. Also as mentioned in many other reviews the ice maker gets frozen and you have to manually break apart some of the ice for it to fill up the contained- it does not hold a lot of ice.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Well though out.

Ruprick 36 5/27/2024

Purchased about 10 months ago am pleased with LG and my refrigerator. I like the consistency of the operation the ease of air and water filter changes ease of rolling out size interior lighting. Two items need addressment: LG did not offer white exterior finish at purchase time and the ice reservoir clogs up at each end. I would rebuy this product but prefer white compared to my last refrigerator your neighbor across the street.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Its ok

Andycandy69 5/26/2024

Its working fine but ice freezes up into hard chunks in door. Have to break them up bi weekly. The filter housing when removing filter a piece of plastic broke off and now has to be replaced. Cheap plastic everywhere. Very poor quality plastic wise and its all over. And it makes allot of different sounds. Not much tall items can go in and thats a big problem. Overall we would not buy again. Its not designed very functionally.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Make them in JAPAN again

Rob123443 5/25/2024

Purchased january 2108. Icemaker started acting up in 2021. It works sometimes when its in the mood. Compressor went out in May 2024. Part was free labor $325. Unfortunately appliances are no longer made in Japan so everything has a 7-10 year lifespan
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Junk

MJGG 5/23/2024

I am here with the same review as many my LG compressor in my refrigerator took a crap LG is junk. I have not figured out what I will do yet.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

STMk 5/14/2024

This fridge looks good work perfectly for 2 years only then started with one shelf broken just when it reaches its 3 rd birthday big breakdown started technical changed compressor main board multiple fans then it works 2 more years without problem another problem there is a Freon leak inside insulated area technician said he cannot fix it LG offer me a refund for $987 because they couldnt fix it but not yet received yet their customer service and techs are awesome but this fridge is a trash. Lot of food went into trash many days inconvenience I dont know why LG is making such a big garbage units . So total this fridge life is 5 years
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Love the look not the working pts of this product

crobinton 5/12/2024

I purchase my French door frig. less than 2YEARS ago. The compressor needed replacement within 8Monthes.. When I first called LG they stated that my Frig was 3 years old by serial #. I later alled again and they came to repace the Compressor. Now less than a year after that I had a leak due to a bad fitting on the compressor line that should have been welded not screwed on...I lost a large amount of food with each frig . I am VERY UPSET WITH THE PRODUCT. I can not recommend it nor will I buy anything LG again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Poor quality

ncb1 5/8/2024

This refrigerator had to be repaired after almost 4 years. The compressor was replaced. A year later it stopped working again and had other parts replaced but it is unrepairable. It is dead Would not buy LG refrigerator again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Dont buy

Bety56 5/6/2024

refrigerator does not cool technician at home 6 times without refrigerator for more than a month there is no way to talk to the Tcc department they deciding what to do with the refrigerator frustration there is no way out no one answers just way more time for a second opinion
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Gail32 4/30/2024

This fridge is junk. Year and a half old. First ice maker stopped ejecting ice unless manually pressed and then CL E code came on and fridge/freezer both stopped cooling. Had a tech out and 3 hours after he left code came back on. Ive read nothing but horror stories about LG since. Do yourself a favor and choose another brand.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Ok

LGortiz 4/29/2024

My refrigeratorfreezer and water filter when bad . I had to wait almost a week was a terrible since I live with my two handicapped sisters they are in a special diet and a lot medication. Plus this was second time situation. In less than two weeks. I was very disappointed. Im just happy that they came yesterday and fixed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Unrepairable after 5 1/2 years

Dissatisfied susan 4/20/2024

This is the worst piece of junk I have ever bought. It was deemed unrepairable after 5 1/2 years and 5 repair visits from LG repairman. LG would not replace the refrigerator. However half our original cost was returned to us.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Service

Rob1000 4/16/2024

While this was the second time my compressor failed LG came out and replaced it . while doing that they also found a problem with cooler coils and replaced them as well. All of this was accomplished in one short visit.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Died after 4.5 years

DonD1945 4/15/2024

Bought this refrigerator in 2019 and we loved it until the refrigerator unit became warmer than normal. The repair tech discovered that the circulation fan in the back of the fridge behind the fresh air filter on the top back wall wasnt working. He checked for the part and informed me that the fan is part of the entire back panel? and that it was no longer being made by LG. Bottom line I had to purchase an entire new refrigerator I did contact LG and they agreed to give me a 20 rebate if I purchased a new LG refrigerator.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Breaking apart after only 3 years

kokomobill 4/11/2024

I have had this refrigerator for 3 years now and the Ice maker does not work the Tray in the freezer area the wheel has broken off now the side part that helps it stay on the groves is breaking.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Very Unsatisfied

SRouse 4/10/2024

We have only had this fridge for 2 years and have already had to replace the fan motor panel in the freezer because it stopped making ice and was showing an error code. On top of that our fridge cooling system also failed and all our food spoiled. When I called LG to see what they could do they basically told me nothing. Very unhelpful and not willing to work with us on something we spend a lot of money on.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Wahoo

CutCut 4/9/2024

The ice went out and a technician came and fixed it for free. It was great service
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

HS Richmond 4/6/2024

We have had the unit 7-8 years I think. Compressor just went out and we had to replace it. Had a hard time getting tech who would work on it. It has been nice BUT per the reputation the compressor went out and it cost us a lot to get it fixed. Other than than nice fridge good looking. FYI I dont expect to win the $500
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great service

LG Refrigerator fixed 3/31/2024

I bought an LG refrigerator and 4 years later stopped cooling. I called LG and they immediately scheduled an appointment with a technician who diagnosticed and fixed our refrigerator in an amazing timely manner.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Order

Zacid 3/28/2024

Forgot to send in my filter send in the cover for the refrigerator
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

LG Customer service has been amazing

MattA8080 3/18/2024

v. I purchased this refrigerator 4 years ago and the compressor failed about one month ago. I tried troubleshooting it but I should have started with a quick and easy call to LG. They had a technician out the next morning and I was back to cooling my food less than a day later. Great Job standing by your product and getting us fixed up quickly. Beyond that great fridge with plenty of space for our family of 4.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Junk

TimmyVL 3/14/2024

Needs repair after 1.5 years. FF E error not cooling. Of course warranty is over. Junk.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Dont buy from LG Theyre the worst

Lisalb 3/11/2024

I hate the refrigerator I hate this company. The water filters that they currently make dont fit the system anymore and they dont have a fix for it. People are a over YouTube with trying to show fixes that you have to do yourself to make it work and they dont. Do not buy any LG products under any circumstances. Their customer service is the worst I have spent hours of my time on the phone with them and they keep saying they will send the right filters and they still havent sent me any. I will never purchase another refrigerator or any other product from this company as long as I live You suck
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Buy another brand

Tomco2000 3/6/2024

Compressor went out after 3 years. Paid $525 to repair the ice maker after
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

three times is the charm

3 tries and you are out 3/4/2024

We purchased a refrigerator from Best Buy that was not working when we brought it home. The process to have a repairman come fix it turned out to be a hassle. However once the repairman came he was very good stayed in touch with us and was able to fix it on the third visit to the home.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Do NOT purchase - 2 failed

jenlev 2/27/2024

On our 2nd LG refrigerator in this model in 9 years The first one was irreparable and we were out of warranty so we had to purchase another. We made the mistake of purchasing LG again. After less than 2 years we are waiting for repair after a week of service requests. We have lost almost all the food in the fridge except what we could fit inside a cooler and a beverage fridge. LG should have an emergency service for refrigerators. The cost of food and inconvenience to a family is substantial Life is NOT GOOD with an LG refrigerator. Will not purchase again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Broke down again recently

Tony272727272 2/26/2024

Service was scheduled within two days but just broke down again and waiting on your LG service to return my request.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Waste of money

Mystique1271 2/23/2024

At first we loved the fridge and the features like electronic diagnostic roomy easy to clean but in two years though the ice and water is not working code CL E showed also saying theres a leak. This fridge is worth 2800.00 and within two years it already has problems. I researched it and it says that LG might not cover fixing it even if its still under warranty. I wished we bought a different brand. Our tv dishwasher and stove are all LG brand since the salesman said its very reliable. I wish LG would stand behind their product and fix it especially its a major problem for all customers.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Not sure about LG

Bill Cornell 2/22/2024

Up until last month all was well with this unit. The compressor went out and we lost food in the process to get it repaired. It was repaired and as of February 22 2024 the compressor is out again . There seems to be no sense of urgency from customer service to have repairs made although they did have an authorized service check the unit today. He confirmed the compressor was out again. He ran a diagnosis of the unit and suggested we contact LG and ask for replacement of the refrigerator since the compressor have failed so close in time. The request was denied and I was told not to worry the repairs will be made in 2 days. If it goes out again LG will consider replacing the unit. Meanwhile we are left to try to salvage some of the contents of the refrigerator. The freezer contents have been lost twice.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great Repair Technician Bad Customer Service

stlloche 2/21/2024

Would have gave 5 stars. The tech that came out to repair my fridge I. I would have giving less if not for the tech. The week before on Friday I stayed home from work for an appointment. no one showed. I called to ask what happened only to be told that they have know record of them talking to me on Monday the day we arrange for a Tech to come on the Friday I stayed home. I do have a phone record showing nearly 12 minutes call. So I had to go another week to get my refrigerator fixed. Dont expect any arranged call backs. I had 2 but received not 1 call back.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Great but

DMD 1 2/11/2024

We love the fridge but learned the hard way the compressor goes after 5 years. It was within warranty but labor was expensive and we lost a lot of food in the process. Plus side is that LG sent their own techs not a certified 3rd party within a few days and got us up and running without a hitch.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Terrible customer service

Lisalb 2/10/2024

We have an LG fridge. We have called customer service 5 times now trying to get them to figure out why the water filters dont fit. Finally found out they were sending the wrong filters. I called today and found out the wrong part was requested again and they had denied the request. Nobody was going to call me to tell me. Id still be waiting if I hadnt called them. There will never be another lg product bought for this household again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Unacceptable and poor customer service.

Chadwastakenadvantageof 2/9/2024

Our compressor had a ten year warranty and only lasted six years. When they came to fix it they informed us that it was going to cost up to six hundred dollars to fix. Compressors cost up to $350 dollars. We were robbed. This is the last LG product we will be purchasing for our house. When speaking to Natea about the price she informed me that this was going to be a complementary service on a recorded line might I add on Jan 31st. We recently reviewed our bank statement and we were charged almost six hundred for the repair of this warranty covered mishap. Unacceptable and poor customer service. I would not recommend to anybody especially when you look up LG online and find out that there have been multiple filed lawsuits against LG for failing compressors. Lastly they make you fill out a box at the end of this survey where you have to check yes or no to the following: I received this product free or at a discounted price in exchange for my honest opinion and would like to receive a sweepstakes entry for my review. I can not check yes because the product was not free as we paid almost six hundred dollars to have fixed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

No fridge

Angryfridge 2/5/2024

Still no working fridge after 3 weeks I fridge stopped working. LG sent a technician To fix it it only worked for two days Since then I have been going back-and-forth with LG to try to get a technician out here and it seems either a technician is not available or they just never get back to LG or whatever Im probably never going to buy an LG item ever again
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Still waiting for repair

Boooo4customerservice 1/31/2024

I have been without a fridge for almost 3 weeks now. Our fridge broke down and LG sent out a tech. The tech replaced parts only for it to break the same way 2 days later. I have been bouncing back and forth with LG operators saying they will have a tech fix within a day or 2. Then it became when a tech is available So Im here without a fridge and I need to store my childrens medicine in something cold There is NO urgency with LG Id give 1/2 star if the option was available
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Its always freezing and making loud noises

Curly locks 1/28/2024

Not happy with my refrigerator at all. I will never buy another one.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value